Return and Refund Policy

Last updated: September 28, 2026

120-day money-back guarantee

Auravital Cayenne Pepper purchases are covered by the 120-day money-back guarantee advertised on the product page. If you are not satisfied, contact us within 120 days after delivery to request a refund. Trying the product does not by itself exclude a request under this satisfaction guarantee.

How to request a return or refund

  1. Email support@auravital.com with your order number, the email used at checkout and the items concerned.
  2. Explain whether the request relates to dissatisfaction, damage, an incorrect item or another issue. For damage or incorrect items, photographs can help us resolve the issue.
  3. Wait for our instructions before posting anything. We will confirm whether a physical return is needed and provide the authorized return destination and shipping arrangements.

Our business mailing address is not an automatic return destination. Do not buy return postage before contacting us. Any return-shipping arrangements or costs must be explained and agreed before you send the return. We will not deduct an undisclosed return or restocking fee.

Refund amount and payment method

Approved refunds cover the amount actually paid for the eligible product, after any discount, and are sent to the original payment method. We do not refund a crossed-out comparison price or the displayed value of a free bonus. Any original shipping charge is excluded from the satisfaction guarantee unless the refund concerns an error or fault for which we are responsible, or applicable law requires otherwise. Current eligible United States orders have free shipping.

For a package of several bags, identify the complete package in your request. If you request a partial return, support will confirm the amount attributable to the returned part of the package before you proceed. Your bank or payment provider determines when an issued refund appears on your statement; contact us if you need confirmation that a refund has been processed.

Damaged, incorrect or missing products

Contact us as soon as you discover a problem. We will investigate and provide the appropriate replacement or refund resolution. The satisfaction-guarantee period does not remove any rights you have for faulty, misdescribed or undelivered goods under applicable law.

Cancellations and exchanges

You may request cancellation before shipment by emailing support. If the order has already shipped, use the return process above. For an exchange, contact us before returning anything so we can confirm availability and the next steps.

Digital items and bonuses

A free bonus has no separately refundable cash value. For a problem accessing a digital item actually included in your order, contact support. Your rights for a paid digital item that is defective or not delivered are not excluded by this policy.

Other products

Any additional guarantee expressly shown for another product when it is purchased continues to apply. Contact support with your order details for product-specific requests. Nothing in this policy limits mandatory consumer rights.

Contact

Auravital
1209 Mountain Road Pl NE
Albuquerque, NM 87110
United States

Email: support@auravital.com
Website: auravital.store